Why did Omni change locations?

It's tough to run a big box gym of 36,000 square feet or larger when the building was not designed for the fitness industry. Making major changes (adding walls, renovating showers, etc) would remove any grandfathering in place and require the entire building to be brought up to code as a fitness facility, which is very cost prohibitive. Our new location, although small, was upfit from the beginning to meet code requirements.

We have always wanted to focus the core of our business on personal and group training, small group fitness, and have a small open gym that could be used by those who are more comfortable in that setting or during the overnight time frame. We think we have accomplished this and hope our new space meets the needs of our community, although nothing will ever hold a candle to Sully’s original Omni location on Salem Rd.

Do you offer a military, teacher, first responder, etc. discount?

We do not offer discounts due to the large number of special workers in our town. Once we opened in our new location we reduced all of our monthly rates to below our previous discounted pricing. From time to time, we do run specials and discounts available to everyone. You are locked into your rate as long as you remain a member. If you leave and come back, you will receive the current rate at that time.

What is the cancellation policy?

We have a 30 day notice to cancel monthly memberships. Yearly contracts may not be canceled and no refunds will be made for partially used months, passes, appointments, etc. except as required by state law. Read more here.

Why do I need to come in person to purchase a membership?

We bill on the first of the month without exception. If you join on any other day of the month, your upfront amount due is pro-rated and our software does not do this online. If you’re getting after-hours, you need to sign a waiver, receive an explanation of policies, and get a key tag.

Is childcare available? What do you have for kids?

We do not offer childcare in our new location due to size. But, call ahead to see if we are extremely busy. If not, we have no problem allowing your older child to sit in our seating area while you work out, but we are not responsible for supervision and they may not be on the gym floor.

The suit and tie crew over at our insurance company make us tell you that no one under 18 can be in the building without staff present, so this means we cannot offer 24/7 access for kids to visit with their parents.

They also make us tell you that children under 13 cannot use the gym with you at any time. They only cover your under 13 child when working with a trainer or as part of a class.

Your 13-17 year old can get a day pass for $5 or add to your membership for $15/monthly. We have boxing for kids, small group training sessions with our coaches, or 1:1 personal training. We've even let kids take Pound® if there are extra sticks available.